Cancer Coach Program

Vivo Specialist Care

Take control of your cancer care, on your own terms.

The award-winning Cancer Coach Program, designed by Australian oncologists, educates and supports people to take control of their cancer care and achieve better outcomes.

Get started with

Cancer Coach Program

Enrol yourself in the Cancer Coach Program today and our partner for cancer care, Osara Health, will be in touch.

Who has access to this service?

If you have access to Vivo through your insurance, you can use this service if you’ve started to make a claim, or already have an accepted claim, related to your cancer diagnosis. This applies to claims for Income Protection, Total and Permanent Disability or Critical Illness insurance covers.


The program runs for 6-12 weeks, although this is entirely flexible depending on your needs. At the end of the Cancer Coach Program, you may choose to add further return-to-work focused modules (where appropriate).

Who does this service suit?

The Cancer Coach Program suits those who’ve received a cancer diagnosis and are looking to take control of their care and improve health outcomes.

What to expect

Designed by cancer specialists, the Cancer Coach Program has education, support and behaviour change components that assist you to take control of your cancer care and achieve better outcomes.

At Vivo we know that cancer touches everyone, and so should cancer care.

We’ve partnered with Osara Health (formerly CancerAid) to provide access to the Cancer Coach Program. Osara Health empowers individuals living with cancer through empathy and technology.

Take back control through:

  • one-on-one sessions with a dedicated health coach
  • purposeful and manageable goal setting for cancer care management such as symptom tracking, sleep, diet, etc
  • general wellbeing advice on mindfulness, exercise, etc
  • resources to help you make positive behaviour change
  • access to the program app to track your symptoms and join a community where you can learn from others’ experiences, and
  • further support on employment planning and resetting your relationship with work (if applicable).


Empowering sustainable outcomes

The Cancer Coach Program is the only service worldwide to show a 73% improvement in return-to-work rates, with people able to return to work 16.5 weeks faster.

Read the study >.

“Peter found the program very useful, and said it was great to be able to speak to someone who understood what he was going through.”

Peter's case consultant

Reach out to Vivo

Frequently Asked Questions

If you've got a question, view our FAQs first.

Need emergency assistance?

If you are in an emergency situation or need immediate assistance, contact emergency services on 000.

If you need to speak to someone urgently, call Lifeline 13 11 14 or Suicide Call Back Service 1300 659 467.

Getting started with Vivo

Vivo services are available at no additional cost to those insured by MLC Life Insurance. You may also have Vivo available to you if your employer/super fund has a partnership with us*.

Simply get in touch with our team, by emailing

Upon receiving your email, we will reach out to discuss how we can help you.

*The services that are available for your access depends on and may be limited by arrangements we have with the service providers we have partnered with and/or agreements we have entered into with the owner of the policy (such as the trustee or employer for group insurance policies).

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