Book your first session
After you request your first session by completing the service request form, our service partner Violet will call you within 48 hours. You’ll have a chat about your situation, and what to expect from your conversation with a trained Guide. If you’d like to proceed, you’ll receive an email with a link to an online calendar so you can book your first session at a time that suits you.
Talk to your Violet Guide
Your Guide will call you at your chosen time. During your first session, your Guide will ask about what’s happening in your life at that time. Once they understand your situation, your Guide will be able to personalise your session with practical and emotional support.
You can talk about anything that’s important to you with your Guide – it’s a safe, judgement-free zone.
Follow the program
At the end of your first session, your Guide will ask if you’d like to continue. If the answer is yes, then you’ll book another appointment with them while you’re still on the phone. The program is for an initial three sessions, but you can arrange to have further sessions with the same Guide at no charge.
Access self-guided support at any time
Access self-guided support through Violet’s online library of digital articles, podcasts and video content. You can access this here: vivo.violet.org.au
