Caring for a loved one in their last stages of life, or grieving their loss, can be a demanding, emotional experience. Talking to someone about what's on your mind can help.
That is why we have partnered with Violet to provide a Grief Support service through Vivo.
Initially, you can access three one-on-one sessions for the emotional and practical support you may need. You can also have more sessions if required.
The Guide you speak with has completed training and cared for a loved one at the end of life themselves. They’ll have some sense of what you’re going through.
You can talk about anything that’s important to you in your sessions. They are a safe, judgement-free space.
You also have access to self-guided support through Violet’s online library of digital articles, podcasts and video content.
Get started below and one of our experts will be in touch soon to discuss your
Grief Support is available to those who are insured by MLC Life Insurance, members and employees of our partnered superfunds/employers (where MLC Life Insurance is the primary insurer), and immediate family members.
Additionally, financial advisers who have a partnership with MLC Life Insurance and staff of their practices can also access our service. Eligibility will be confirmed upon submission of an enquiry or booking an appointment for the first time.
Each 45-minute session will be held over the phone. The initial program is three sessions, but you have the option to have more sessions with the same Guide at no charge.
The online library is free to access at any time available through vivo.violet.org.au.
This service can assist if you’re caring for someone in the last stages of life or are recently bereaved.
What to expect
Everyone has individual needs when it comes to health, wellness and recovery. That’s why we take the time to understand your needs and goals before getting you started with the right care and support services.
If you've got a question, view our FAQs first - you may find your answer there.
Need emergency assistance?
If you are in an emergency situation or need immediate assistance, contact emergency services on 000.
If you need to speak to someone urgently, call Lifeline 13 11 14 or Suicide Call Back Service 1300 659 467.