Pain Coaching

Vivo Specialist Care

A targeted pain assistance service designed to help improve your quality of life.

Chronic or persistent pain is pain that lingers. It often stays after an original injury or cause has been fully resolved. The longer pain remains untreated, the greater the risk of the body becoming sensitised to pain and the pain becoming chronic.

Pain Coaching is a tailored service offered via telehealth, under the guidance of an experienced interdisciplinary pain coaching team. It is delivered by a highly experienced consultant who addresses physical and psychological factors.

Get started with

Pain Coaching

Speak to our team to access and see if this service is right for you.

Who has access to this service?

If you have access to Vivo through your insurance, you may be able to use this service if you’re about to make a claim, are on claim, or are awaiting a claim decision. It is provided and approved based on suitability.


Approximately 8 weeks, depending on your individual needs and circumstances.

Who does this service suit?

Pain Coaching suits those experiencing chronic pain and fatigue related conditions, and those looking to improve their quality of life. It also helps prevent symptoms becoming chronic or persistent in early stages of recovery.

What to expect

The service is designed to help you deal with persistent pain by providing the tools that will empower you on your journey to recovery.


“Bridget feels more confident about managing her pain and can see ‘the light at the end of the tunnel’.”

Pain Coaching Service

Reach out to Vivo

Frequently Asked Questions

If you've got a question, view our FAQs first.

Need emergency assistance?

If you are in an emergency situation or need immediate assistance, contact emergency services on 000.

If you need to speak to someone urgently, call Lifeline 13 11 14 or Suicide Call Back Service 1300 659 467.

Getting started with Vivo

Vivo services are available at no additional cost to those insured by MLC Life Insurance. You may also have Vivo available to you if your employer/super fund has a partnership with us*.

Simply get in touch with our team, by emailing

Upon receiving your email, we will reach out to discuss how we can help you.

*The services that are available for your access depends on and may be limited by arrangements we have with the service providers we have partnered with and/or agreements we have entered into with the owner of the policy (such as the trustee or employer for group insurance policies).

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The Vivo wellness webinars are made available to you by MLC Limited (MLC Life Insurance) ABN 90 000 000 402 AFSL 230694 as part of its Vivo program. Anyone can access these wellness webinars. The wellness webinars do not replace your relationship with and care from your current doctor, other treating health providers and health consultants. The presentations reflect the expertise and opinions of the specialists and professionals. MLC Limited accepts no liability for any information provided in the webinars.