Return to Work Support

Vivo Recovery

Helping you to get back to doing what you love.

After suffering an illness or injury that prevents you from earning a living, it’s important to get your life back on track as soon as possible. Research shows that work is good for your physical and psychological health and your overall wellbeing.

Returning to work helps you make a valuable contribution to your family and society. It connects you with your colleagues and community while keeping you financially secure. Not only does returning to work give structure to your days and weeks, but it also helps you stay physically and mentally active.

In collaboration with you and your healthcare team, we can help you stay at or return to work. This may involve helping you stay at your current workplace, through cooperation with your employer.

Get started with

Return to Work Support

Speak to our team to access and see if this service is right for you.

Who has access to this service?

If you have access to Vivo through your insurance, you may be able to use this service if you’re about to make a claim, are on claim, or are awaiting a claim decision. It is provided and approved based on suitability.


Return to Work plans are tailored to individual needs and will vary depending on your situation.

Who does this service suit?

Suits those looking to return to work or remain at work after sustaining illness or injury.

What to expect

Ongoing support and care throughout the Return to Work process will depend on your individual needs and support requirements. These plans are always medically endorsed and collaboratively developed.

Getting started

Our team of recovery specialists will seek to understand your specific set of circumstances. They’ll then help you access one of our trusted and valued external rehab service providers if required.

Workplace assessment

The rehab service provider will often undertake a workplace assessment, including meeting with you and your employer.

Return to Work plan

A Return to Work plan gets you back to your pre-disability role or a permanent alternate role and assists you in gradually increasing your work hours and/or duties.

Approving the plan

A medical case conference may be organised so one of your treaters can approve the Return to Work plan. The plan will be monitored and revised as needed.


“It's given me motivation to start thinking more positively, be more confident and set goals for the future.”

Michelle, Lab Technician

Reach out to Vivo

Frequently Asked Questions

If you've got a question, view our FAQs first.

Need emergency assistance?

If you are in an emergency situation or need immediate assistance, contact emergency services on 000.

If you need to speak to someone urgently, call Lifeline 13 11 14 or Suicide Call Back Service 1300 659 467.

Getting started with Vivo

Vivo services are available at no additional cost to those insured by MLC Life Insurance. You may also have Vivo available to you if your employer/super fund has a partnership with us*.

Simply get in touch with our team, by emailing

Upon receiving your email, we will reach out to discuss how we can help you.

*The services that are available for your access depends on and may be limited by arrangements we have with the service providers we have partnered with and/or agreements we have entered into with the owner of the policy (such as the trustee or employer for group insurance policies).

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The Vivo wellness webinars are made available to you by MLC Limited (MLC Life Insurance) ABN 90 000 000 402 AFSL 230694 as part of its Vivo program. Anyone can access these wellness webinars. The wellness webinars do not replace your relationship with and care from your current doctor, other treating health providers and health consultants. The presentations reflect the expertise and opinions of the specialists and professionals. MLC Limited accepts no liability for any information provided in the webinars.