Staying mentally healthy is every bit as important as your physical health. However, some people may still be hesitant about seeking support for their mental health.
Be reassured that mental health issues are not uncommon. In Australia, an estimated 44% of people aged 16-85* have experienced a mental health issue. The most common include anxiety, stress, depression or substance abuse.
Mental Health Navigator supports you to connect with a mental health professional quickly and easily.
The service offers online and telehealth access to a network of qualified psychologists and psychiatrists based in Australia.
You’ll get an expert assessment of your mental health and, if it will assist you, a tailored treatment plan.
A dedicated psychologist can then support you and your GP to put your treatment plan into action.
Please note that any information you share with the mlcoa team will not be shared with MLC Life Insurance and will not affect your insurance.
*Australian Institute of Health and Welfare, “Prevalence and impact of mental illness”, accessed 26 June 2023
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Mental Health Navigator
Mental Health Navigator is available to people insured by MLC Life Insurance, members/employees of our superfund/employer partners (where MLC Life Insurance is the primary insurer), and their immediate family members. Additionally, financial advisers who have a partnership with MLC Life Insurance and staff of their practices can also access our service.
You must be aged 18 or over to access this service. It is not suitable for anyone currently in hospital. We’ll confirm your eligibility when you submit an enquiry for Mental Health Navigator with the Vivo wellbeing team.
Mental Health Navigator sessions are tailored to each person’s situation, so the duration varies.
Mental Health Navigator can assist if you’re feeling stressed, anxious, or depressed, or are diagnosed with a mental health condition and need additional support.
If you’ve never spoken to a professional about your mental health, this service is an easy way to ask for help.
What to expect
Mark’s mental health nurse
Everyone has individual needs when it comes to health, wellness and recovery. That’s why we take the time to understand your needs and goals before getting you started with the right care and support services.
If you've got a question, view our FAQs first - you may find your answer there.
Need emergency assistance?
If you are in an emergency situation or need immediate assistance, contact emergency services on 000.
If you need to speak to someone urgently, call Lifeline 13 11 14 or Suicide Call Back Service 1300 659 467.